"Excellent from start to finish from Chris and the team at Lloyd Cooper Motorcycles. Would highly recommend them and definitely use them again."
October 2019 (via Google+)
Billy Solo
"Had a new Vespa shipped the length of the country with no fuss and in reasonably good time. The sales team keep in contact & answer emails quickly. Prices are pretty much the best you'll find anywhere."
October 2019 (via Google+)
Roddy Campbell
"Brilliant, having shopped around these guys were cheaper and better, it really feels like they care about good service and not just flogging bikes, excellent communication and a comprehensive service in all aspects of buying a bike, really happy thanks Chris."
October 2019 (via Google+)
Mark Luggie
"Recent experience with Lloyd Cooper has been excellent. Facilitated the P/X process very easily and gave me a great deal. Dave helped facilitate a viewing quickly while Daryl answered any questions I had. Sam helped to make the paperwork a quick and a painless as possible experience! Thanks very much and very happy - highly recommend."
October 2019 (via Google+)
Muhammad Akram
"Picked up my Kawasaki J300 this morning! Very friendly and helpful staff. Would definitely recommend them to others!"
September 2019 (via Facebook)
Peter Flynn
"Fantastic customer service from start to finish. Our MP3 500 was stolen and Chris could not have been more helpful in helping us get a new one. Very competitive price, really good advice on the alarm they had professionally installed for us (Scorpion) and all the accessories such as the matching 50l top box. Snow prevented collection twice and Chris was very accommodating in what became a full month later collection date. Communication throughout was excellent and timely. There was no pressure in sales after my initial enquiry and very fast replies to all my further emails. Even sending me a photo of the bike as I wasn’t sure about the colour (had a solid black one previously and wanted to see the grey 500 ie Sport model so the photos really helped me decide - on the grey). Finance and all admin was very clear and the time Chris took on the day of pick up was much appreciated especially as we had an long ride back in what became heavy rain through which the new bike performed perfectly.
This is the third bike purchase we have made in 16 years and by far the best experience. Cannot recommend Lloyd Cooper Motorcycles/Motorcycles Direct enough. Getting to see all the bikes in the showrooms too after ordering online was great. Would highly recommend."
Via Google (April 2018)
Hilary Macaulay
"Great service and price from Ryan with my new Vespa. Very happy customer!"
November 2018 (via Facebook)
Hugh wilkinson-Hunt
"Can’t fault the service I received from Micheal and the team ...exactly a week from the initial phone call to taking delivery of the bike . All without having to travel the 100+ miles to the dealership. Had a few questions about the bike after it was delivered ,and the after sale service was as good and as helpful as always."
Via Facebook (May 2018)
Steve Godfrey
"Just purchased my brand new scooter, very helpful and friendly staff, would highly recommend going to this store for any bike or help required!"
Via Facebook (March 2018)
Martin Bell
"We were novice buyers and Ross Harries and Mike were great in helping us. Highly recommended"
Via Facebook (November 2017)
Murray Lee
"Quality service, very friendly and helpful! Big thanks to Daryl for sorting out my new ninja 650! Absolutely over the moon! I will certainly be going back when I fancy a change."
Via Google (October 2017)
Danny Ludlow
"Just bought a brand new Kawasaki Vulcan S, and it was great to deal with Ross Harries who helped me through the whole process, very good communication, quick responds, very friendly and helpful. I can only recommend to everybody. Thanks a lot again from a happy owner of a Vulcan S :)"
Via Facebook (October 2017)
Csőkör Ottó
"Bought a new scooter over the internet from here. Sales staff where excellent and friendly. Delivery was easy & they collected my trade in. Great value & good customer service."
Via Google (October 2017)
Martin Jones
"I would just like to say a big thank you to all the staff at Lloyd Coopers right from Chris (sales team) to the delivery driver, they all did a great professional job and when the bike arrived and I looked inside the bike was well secure and taken off in a professional manner so well done team I will definitely use this dealer again."
Via Google (September 2017)
James McInerney
"Exemplary customer service, they answered all of my questions, altogether a pleasant buying experience. Definitely recommended."
Via Google (September 2017)
Warren Milburn
"Great service. They always help you out whatever the issue. Been servicing my bike here for few years now. No complaints so far. Keep you updated with the work being done. Patient and good at finding faults. Huge thanks to technicians, Andy and Jim for keeping my ER-6F alive. And Chris T for help buying it. As well, thanks to Ross and others at the gear shop upstairs. Safe, free and plenty of parking for two wheels in front of the shop. A short walk from bus stop, train station and High Street. Ride Safe!"
via Google (July 2017)
Jaroslavas Linkevičius
"Once again, outstanding service, why go anywhere else for your Scooter or Motorcycle."
via Google (July 2017)
Marcus Talman
"Fantastic. I was getting the new Aprilia RS125 GP Replica, had a bit of trouble with the finance company due to me only just moving house, but the guys did their best and worked past closing time to make sure I got the bike that same night. Thanks again to Ross Harries, you're an absolute star. Absolutely recommend. Yet again, thanks guys, love my bike!"
via Facebook (June 2017)
Trevor Ortton
"I purchased a J300 scooter, I've ridden all bikes my last motorcycle was a ZZR 1400 on an 07 plate but the last year I had it didn't use it. I upgraded from a 125 to the j300 and am so impressed. I rang one Saturday and spoke to Michael answered every question I needed to know, in fact couldn't ask for any more, if you want to get a bike give these guys a call, am always greeted with a smile and a coffee :)"
via Facebook (June 2017)
Paul Read
"Did a fantastic job on my 1200 Bandit. I had encountered ongoing clutch problems that numerous other bike shops could not fix. It is now running brilliantly. The customer services are excellent and a hire bike was provided free of charge whilst they awaited the parts."
via Facebook (April 2017)
Shane Bluck
"Superb service and experience from Chris and the team. Utterly professional in every way and a pleasure to deal with. Will have problem recommending and returning for my next bike."
via Google+ (March 2017)
James Austin
"Easy to organise a new bike for myself, constantly in contact with me during the process, overall a happy customer, would recommend."
via Facebook (March 2017)
Paddy Williams
"Bought a brand new bike from these guys a few years ago and have been meaning to give them feedback since then. Great guys all round. Especially Jim in the service department. Thanks!"
Via Google (January 2017)
James Albone
"If you're thinking in buy any bike here take note my 5* all goes to Chris, is the man you should look for. Thank you very much for everything!"
Via Facebook (November 2016)
Marco Pereira
"Brought a Gilera Runner 125 for my son. Been speaking to the sales team for months, they weren't pushing for sales simply advice me on products and offers. Thanks to a gentleman's (Daryl) calm and down to earth manner I brought one for my son (my son is happy) but most of all I am pleased I had spent my money with a lovely team of people. Thanks!"
Via Facebook (October 2016)
Anh Doan
"Just letting you know that I received my bike yesterday in mint showroom condition. The courier was a very polite and pleasant person and he also offered some very good security tips. Very pleased with the whole thing from the minute I e-mailed your company for details up until the bike being wheeled onto my drive. Also like to thank you for the way you have been so helpful and nothing has been to much trouble from start to finish."
via email (September 2016)
David West
"Bike arrived this morning as arranged at 9am. I had to work all day knowing it was waiting in the garage to go out. Finished at 5, and went out for a first ride, really happy, lovely bike. I’d like to thank you, you have been brilliant throughout the process, was a little nervous about buying over the internet and phone, but the service was excellent, clear and to the point, very efficient, and thank-you so much for following through."
via email (June 2016)
Carl Langton
"Just wanted to say how fantastic Chris has been in helping me buy my blue Z1000sx today. From first discussion to riding away from the shop today Chris has been absolutely first class. He helped make the whole purchase process simple and efficient, I cannot over sell how good a job he has done. You have got a customer for life and I look forward to having the bike serviced by your team and indeed purchasing my next bike from you."
via our website (May 2016)
Darren Oliver-Jones
"I was looking to buy a new Kawasaki just over a year ago and after contacting several dealers I paid Lloyd Cooper a visit. I got a good feeling about the place as soon as I walked in, the staff were approachable and there was no pressure selling. The whole process from initial enquiry to collecting the bike was trouble free with excellent support throughout including a test ride on a slightly older version of the one I was going to buy. Since then I have had the bike serviced twice by Lloyd Cooper, again with the same high level of customer support. Being able to get the work carried out on a Saturday morning is a big plus point. I would recommend Lloyd Cooper to anyone who is looking for reliable customer support for sales and service."
April 2016 (via Google)
Gary Woolhead
"I wanted to give some feedback on my experience with Motorcycles Direct, and Chris Taplin. I thought the whole experience, from my initial inquiry all the way through to riding off on my new Vespa was great. Very helpful on the phone, a great price (plus free bundle - which I hadn't factored in), and on the day the paperwork was all very straightforward and the introduction to the bike all good. I’ll certainly recommend you in future, and come back for any equipment. Thanks again - and I'm really enjoying the bike."
January 2016 (via email)
Tim West
"I live in Plymouth and travelled up to Watford today to pick up my new Vespa 300 GTS touring with free accessories and by far the cheapest price in the country. All the staff are very professional and are very helpful, I dealt with Daryl Bagg who again I couldn't fault explaining all aspects of the sale. I would recommend Motorcycles Direct to anyone thinking about buying a bike to get in touch. Well worth the 12 hour round trip from Plymouth to secure such a competitive deal."
January 2016 (via email)
Ralph Weller
"After a 13 year break from riding bikes my husband asked Lloyd Coopers to get my bike back on the road as a birthday surprise - a 'dirty' job considering how long it had sat still without even being turned over. Not only were they able to get it running again in an amazingly short space of time but it looked as beautiful and tempting as it did when I first got my leg over it! The technicians did an absolutely fabulous job, the bike runs like a dream and they kept it a secret till my birthday. Special thanks to Steve who delivered it with great panache (and apologies for mauling you in my excitement), and to Jim in the workshop who has been a real gent. It's been a long time since I was last in Lloyd Coopers with my Dad and Brother, both of whom swore by Lloyd Coopers. You're as impressive as ever - THANKS FOR GETTING ME BACK OUT THERE!!!!!!!!!"
September 2015 (via Google+)
Sarah Guilfoyle
"The Motorcycles Direct guys gave me fantastic service. Very helpful with selecting helmets and gloves to go with the scooter I purchased. Highly recommended."
July 2015 (via Google+)
Dan Harrison
"Just happily returned home after my first visit to this shop. Great selection of bikes, clothing and accessories and helpful staff. Really helped me out with my bike and the workshop was able to see me the same day! Couldn't recommend enough."
May 2015 (via Google+)
Dean Hoadley
"I honestly cannot recommend Lloyd Cooper enough, they will sit and listen to your biking needs, and its not all sales, in fact I never got a sales pitch at all... what I did get was sound advice and solid recommendations, they are genuinely into bikes and biking... not only that but you'll always get a cup of tea or coffee, plus... if it's just a chat you're after that's always on tap!"
May 2015 (via Google)
Hugo Van Der Meer
"I live in the Northwest and still bought my ZZR1400 Performance Sport from Motorcycles Direct. Straight, no nonsense talking from my first phone call and a several hundred pound saving for me to boot. Great service."
via Facebook (April 2015)
Alan Sagar
"Great service from the team, right across the board from sales to repairs and servicing. Communication brilliant, knowledge excellent and all- round nice bunch. Recent insurance repair done and bike returned as good as new. Can't fault Lloyd Cooper."
February 2015 (via Google+)
Alistair Hill
"I am writing you to let you know that I am very thankful and impressed by service which I was given in your Watford shop by Mr. Chris Ley. The whole experience of buying my first bike was just fab, stress-free and very smooth. Chris's advice, help and communication was second to none and I cannot recommend him highly enough."
January 2015 (via email)
Martin Kucharcik
"Bought Z1000SX brand new 3 years ago in March from Motorcycles Direct, great price, pleasure to do business with. Will definitely get another bike off them. Keep up the good work."
January 2015 (via Facebook)
Richard Leach
"Lovely staff who are more than helpful! Very happy with my first bike and I'm sure I'll be happy with the next from here too!"
January 2015 (via Facebook)
Jaynie O'Rourke
"Amazing service and all of the staff were so helpful. So happy with my first bike and was even given a pep talk to calm my nerves before riding off. Thanks again and I'll be returning for my second bike in the future!"
January 2014 (via Facebook)
Lucie Gosling
"Just got my new bike :) was well looked after at Motorcycles Direct. Cheers guys."
December 2014 (via Facebook)
Liam Barton
"I always thought first services were a bit of a rip off, however, top notch service from Lloyd Cooper. Your colleagues changed my tank pad as promised, but what I was really pleased with was that without me asking, they'd noticed how my self fitted heated grip cable impeded the clutch lever, and they managed to twist round my heated grip, moving the cable completely clear of the lever. I really noticed the difference of how much smoother the clutch is, and am glad they noticed something I hadn't realised! The bike is riding great, seems smoother since the service (half the clutch/grip adjustment and half psychological). Really pleased with it!"
April 2015 (via email)
Mark Ellis
"Been back to biking for some six years now. Chris Ley in Sales has been hugely helpful, instructive and very flexible as I have progressed from a Honda Transalp to a Kawasaki ZZR. Jim Heal in the service department has sorted all services, accessory additions, MOTs, technical issues, maintenance tips, etc. with great humour ably assisted by John Beesley on some occasions. Ben and Lyndsey in the shop have willingly provided helmet refurbishment, thoughts on luggage variants, etc.....just a great team - knowledgeable, enthusiastic, professional, cannot praise them enough."
November 2014 (via Google+)
Ken Barclay
"5 out of 5 - A big shout out to Chris, many thanks for making my bike purchase such an easy and pleasant experience. The staff at Motorcycles Direct know their stuff, they are all happy to help and give great service. A good selection of bikes which are competitively priced. I'll be using again and would recommend to all."
October 2014 (via Facebook)
Gary Elms
"Friendly, knowledgeable, welcoming staff. Very competitive pricing even if you scour the web to source parts yourself. All service costs listed on their website, no surprises. Took the scooter out on the road for 30 minutes and I honestly can't remember it ever performing so smoothly especially throttle response. I will without doubt recommend this store to anyone who cares about their machine and wants to see it looked after. Also whilst looking for a larger bike whilst in store staff very open minded and knowledgeable, recommending not only their own products but praising various other machines from various other manufactures, NO HARD SELL, just honest enthusiastic bikers. A+++ With this level of service both for machine and customer I will definitely be using this store in future for purchases and servicing."
August 2014 (via Google+)
William Baron
"Awesome motorcycle dealer and the only one I've found I can completely trust. I've serviced all my bikes here since I found them in 2006 and I get great service every time - great communication, they do what they say and always have a smile and a chat. Buying a new bike from them was a great experience - I got exactly what I asked for and they made the whole process easy. Cannot recommend them enough!"
August 2014 (via Google+)
Peter Fernana-Ritchie
"Bought bikes at Lloyd Cooper's (aka Motorcyles Direct) since 1978. Always had them serviced their from new, received great service without exception."
July 2014 (via Facebook)
Enson Ricky